If you have any questions or concerns about the official status of your Hikvision distributor, please contact Hikvision USA Customer Service at provides essential tools for our customers to promote operational and installation efficiency by shortening time spent on project planning, deployment and maintenance. As Hikvision warranty is void in this case, you must rely on the dealer for any service, support, and warranty of the “gray market” product. Restoring a “gray market” product to its original condition is a factory process and will result in a Chinese interface. Updating the firmware from this site can lead to several complications in those cameras, up to and including camera failure.
If your camera has “CH” in the serial number, you are most likely using a “gray market” product.
If you have purchased your Hikvision products from an online source or unauthorized distributor, they may not be compatible with the North American region’s firmware and are considered to be “gray market” product. Hikvision iVMS-4200 Lite v1.0.0.Please be aware that Hikvision products are region-specific and regionally supported. Hikvision iVMS-4200 AC v1.0.1.9 (Windows)(Multilingual) (NEW!) Hikvision iVMS-4200 VS v1.0.0.9 (Windows)(Multilingual) (NEW!) Support 33 language， the package contain installation package and multilingual package. Rich applications, overall management of CCTV, access control, attendance，video intercome,alarm etc…Ħ. Component-based design and user can choose the module they need to install and use.ĥ. Performance optimization make Startup faster.Ĥ. Service can receives the data and events even the client is not in operation.ģ. New system architecture, support operating 24/7. To Get the linkage material，please turn to iVMS4200 Series-Hikvisionġ. Microsoft Windows 2008/Windows Server 2012 (64-bit) Microsoft Windows 7(SP1)/Windows 8.1/Windows 10 (32-bit or 64-bit) Moreover, it supports different kinds of intelligent functions, cooperating with Hikvision AI devices.
And it makes it easy to build a CCTV system, an alarm system, an access control and time attendance system. It is compatible with most of Hikvision devices.
IVMS-4200 is a free surveillance software targeted on small, medium and entry level markets.
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